Free roof inspection with deck photos before we talk money - GAF and Owens Corning certified installation
Before
After
Before
After
Before
AfterFranchisee Success Stories
The owners who do well here aren’t chasing a fantasy. They’re people who’ve already run something, or built something, or fixed something that someone else broke. They like the trade, respect the customer, and want a system that keeps its word so they can keep theirs. Here’s how four of them found their way to Tilehurst Roofing.
Meet Our Owners
Luis M. - San Antonio, Texas
Before Tilehurst, Luis spent fourteen years as a project manager for a commercial general contractor in Houston. He knew how to read a roof plan, negotiate with suppliers, and keep a crew on schedule. What he didn’t know was whether he could do it under his own name without the whole thing falling apart on the back office side. He chose Tilehurst because the Kingswell Guarantee gave him something specific to hand a customer, not just a handshake and his word. “The written price, the written guarantee, the 365-Day Done Right Promise - I didn’t have to build that trust from zero,” he said. “I just had to keep it.” Three years in, he’s hired two crew leads he trained himself and turned down a lowball competitor who wanted to buy him out. His wife handles the books. His daughter answers the phone some Saturdays. He says the work is harder than his old desk job and he wouldn’t trade it.
Marisol V. - Riverside County, California
Marisol ran a small property management company in Corona before she ever thought about roofing. She’d spent enough time arguing with roofers who showed up late, left nails in the driveway, or quoted one price and invoiced another. “I was the customer who got burned,” she said. “I figured if I was going to keep dealing with roofs, I’d do it the way I wished someone had done it for me.” The Tilehurst system appealed to her because it was built for the customer she’d been: someone who wants the price in writing, the crew in uniform, and a live person when they call. She started with repair work and grew into full replacements. Her crews know she checks job sites with a magnet roller herself. She says the 365-Day Done Right Promise keeps her honest, which keeps her busy. “A customer who gets a callback in March about a repair from October? That’s not a headache. That’s the whole point.”
Claudia R. - Charlotte, North Carolina
Claudia came from a family of tradespeople - her father was an electrician, her brother a plumber - but she spent her twenties in corporate sales for a building materials distributor. She knew the products cold: which GAF shingle held up in high humidity, which Owens Corning system worked best on a low-slope porch roof. What she didn’t know was whether she could sell directly to homeowners without a quota hanging over her head. Tilehurst gave her the material options from seven manufacturers she’d already represented, plus a pricing structure that didn’t require her to haggle. “The price is the price,” she said. “I write it down, they read it, we both sign it. No games.” She opened in 2019 and weathered the supply chain mess by leaning on her old distributor relationships and the Kingswell network’s group buying. Her crews are background-checked and uniformed, which matters to her because she’s background-checked and uniformed too. She says the best part is the guarantee card she hands the customer before the crew leaves the driveway. “It’s not mailed later. It’s not promised later. It’s in their hand while we’re still there.”
Maria M. - Phoenix, Arizona
Maria was a firefighter for eleven years before a knee injury sidelined her from the department. She’d spent plenty of time on roofs - ventilation training, wildfire prep, checking structural integrity after a blaze - but she’d never run a business. She picked Tilehurst because the operational system was specific enough that she could learn it and local enough that she could make it her own. Phoenix roofing has its own rhythms: monsoon season in July and August, the thermal shock that cracks tile in the spring, the flat roofs on mid-century builds that pool water if the scupper’s clogged. She learned the trade words fast - underlayment, cricket, TPO, scupper - and learned to explain them in plain words just as fast. “A customer doesn’t need a lecture,” she said. “They need to know why their roof is leaking and what it’ll cost to stop it.” Her firefighter discipline shows up in her arrival windows: she hits them, or she calls ahead. Her 365-Day Done Right Promise binder is thick with documentation. She says the job is different from the firehouse but the satisfaction is similar. “Someone has a problem. You show up, you fix it, you leave it better. That’s the whole thing.”
Your Story Starts Here
Tilehurst Roofing is the roofing company of the Kingswell family. Roofs done once, and done right. Every job gets a written price before any work starts and is covered by The Kingswell Guarantee. Each location is independently owned and operated. If you’ve run something before and you’re ready to run something of your own, call (945) 303-9821 or request the info kit below. We’ll give you the real numbers, the real requirements, and a real conversation about whether this fits.
Written by Greg Holloway, Owner at Tilehurst Roofing, serving independent owners across the Kingswell network since 2000.