Training & Support - Tilehurst Roofing

Training & Ongoing Support

You don’t need to have swung a hammer on a roof to run a Tilehurst Roofing location. What you need is the willingness to learn the trade, hire good people, and follow the systems we’ve built since 2000. Our training takes you from franchise agreement to first customer, and our support keeps you moving after that. The Kingswell family has opened locations across a range of markets, and we’ve documented what works, what doesn’t, and where the pitfalls hide. Here’s how we get you ready.

Call (945) 303-9821

Initial Training

Your training runs four weeks before you open your doors. Two weeks at our Kingswell training facility cover the core of the business: how to price a roof repair versus a full replacement, how to read a slope and calculate squares, how to spot wind-driven rain damage versus normal wear. We teach the real words of the trade, then we explain them in plain English so you can do the same for your customers. You’ll learn our software for estimates, scheduling, and job tracking. You’ll sit in on mock sales calls until the rhythm of “say the price before the work” feels automatic.

The third week covers hiring: where to find experienced roofers, how to background-check them, how to spot the ones who’ll show up in the window you gave. We also cover the uniform and vehicle standards, because a customer who sees a clean truck and a pressed shirt knows who’s on their roof. Week four is local marketing setup and your first-jobs shadowing with a veteran operator. You’ll write actual estimates, present actual prices, and see how the written guarantee gets delivered before the crew leaves. Not mailed later. Handed to the homeowner while the ladders are still out.

Launch Support

Opening month, you’re not figuring it out alone. Our launch team helps set up your local lead engine: Google Business Profile, local directory presence, and the direct-response campaigns that drive the first calls. We coach you through those first estimates personally, because early jobs set the tone for reviews and referrals. A Kingswell field advisor visits your market to walk your first few jobs with you, checking measurements, reviewing your written prices, and making sure your crew leaves the place cleaner than you found it. We also introduce you to our vendor relationships with GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral, so you’re not negotiating material terms from zero. The trucks roll with the right shingles already on board.

Ongoing Support

• Field coaching: Regular site visits and video reviews from experienced Kingswell operators who’ve handled the same weather patterns, same code quirks, same customer conversations you’re facing.
• Marketing: Seasonal campaign kits, digital ad management, and the national brand voice that keeps Tilehurst Roofing recognizable in every market we serve.
• Vendor relationships: Pre-negotiated pricing and terms across all seven manufacturers, plus priority access when supply tightens.
• Technology: Continuous software updates for estimating, job tracking, and customer communication, with training on every new release.
• National brand campaigns: Television, radio, and digital presence that builds the Kingswell name and drives leads to your local number.
• Peer network: Direct access to other Tilehurst Roofing owners through our private forums and annual gatherings, because the guy in Phoenix figured out something about summer crew scheduling that might save you in your second year.

You’re Never Alone

The name Tilehurst starts with the tile, the oldest way to keep weather out. We’ve been at this since 2000, and the systems we teach come from jobs that taught us something. If you’re ready to build a local business that works to the Kingswell Guarantee, call us at (945) 303-9821. A live person answers, 24 hours a day, 7 days a week. Or request more information below and we’ll send you the details on investment, territory, and what week one actually looks like.

Written by Greg Holloway, Owner at Tilehurst Roofing, serving franchise owners since 2000.